The patient growth engine.
Steer is the AI that turns patient demand into revenue. It finds, books, collects, and brings back every patient, autonomously, across every channel.
Other tools send a message and hope. Steer remembers every patient and acts, so nothing falls through the cracks.
No bolt-on CRM. No rip and replace. Live in 60 days. Paid on performance.
Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.
Trusted by 109 organizations · 472 locations · 45+ hospitals · 19M patient lives
One system that finishes the job, autonomously.
Because Steer remembers every patient, its agents do not just message and hope. They act at every stage, and nothing gets dropped between them.
Six workflows. One AI platform. Running while your team sleeps.
The patient operations work humans cannot get to. Captured, completed, and written back to your EHR. End to end.
Inbound Patient Capture
Answers calls, chats, web forms, SMS, and ad inquiries 24/7. Qualifies against your scheduling rules, verifies insurance, and books in the same conversation.
Referrals and Fax Processing
Ingests inbound referrals from fax, EHR, email, and portal. Reaches the patient within 30 minutes. Closes the loop back to the referring PCP within 24 hours.
Cancellation and No-Show Recovery
Backfills cancelled slots from the live waitlist within 90 seconds. Reschedules no-shows the same day. Confirms day-of across voice, SMS, and portal.
Patient Recall and Reactivation
Runs annual recall, lapsed reactivation, and care gap closure across voice and SMS. Compounds lifetime value automatically, month after month.
Practice FAQs and Patient Knowledge
Answers insurance, prep, location, parking, policy, and clinical-prep questions on every channel. Tuned to your specific practice, every time.
24/7/365 Availability
Never misses a patient interaction. Hospital-grade uptime. Full audit on every AI action. EHR writeback through certified bidirectional API.
Four outcomes that show up on your scorecard.
Driven by agents that complete the work, not chatbots that deflect it, and proven across live deployments.
The four questions every CFO, COO, CMO, and CMIO asks before they sign.
One platform replaces six line items.
Stop paying for the reminder tool, the chatbot, the call-center overflow, the survey vendor, the recall service, and the denials bolt-on. One record, one accountable system, one number to report.
First win in 60 days, not nine months.
Most platform decisions create a multi-quarter rollout. Steer creates a first-quarter result. First booked patient by week eight. Your credibility compounds from month one.
No rip and replace. No disruption.
Steer extends the operations you already run, tuned to your scheduling rules and provider preferences. Phased rollout, full audit on every AI action, under six hours of launch time.
We only earn when you earn.
Steer is confident enough to be paid on performance. We get paid when patients show up, slots fill, and dollars are recovered. Our incentive is your scorecard.
Mitigate risk. Minimize disruption. Live in 60 days.
Enterprise-grade deployment that does not break your operations or your timeline.
Live in 60 days. Not nine months. First booked patient by week eight.
Certified bidirectional API across Epic, athena, Cerner, NextGen, eCW, ModMed, Greenway, Veradigm.
Telephony, VoIP, SMS, web, portal, and ad channels in a single unified workflow.
Tuned to your scheduling rules and individual provider preferences, not a one-size template.
Less than 6 hours of your team's launch time. We do the heavy lift.
Phased rollout with real-time monitoring at every stage. Pilot a service line, then a region, then the system.
Real numbers, from real customers, across 472 locations.
Outcomes measured inside live customer operations, not pilots or projections.
in incremental net revenue across 38 facilities running the full Steer platform.
lift in new patient booking conversion, with closed-loop attribution on $1.8M of marketing spend.
lift in surgical conversion, with a 12-point gain in patient willingness to refer.
Hear it from the leaders who scaled with Steer.
Healthcare leaders running real deployments across hospital systems, specialty groups, and ambulatory networks.
Some of the benefits have been really immense, Our partnership is been really great...
Pay for performance.
Pay only for resolved outcomes, not promises. We earn when you earn. Aligned by design.
Works with every major EHR. No rip and replace.
Certified bidirectional API across the systems you already run. Telephony, VoIP, SMS, web, portal, and ad channels in one unified workflow.
See the revenue you are leaving on the table.
Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.
