Where it runs · Specialty Practices

Built for the specialty practice.

Specialty practices win or lose on referral conversion and access. Steer captures every inbound referral, reaches patients before they drift, and keeps high-value calendars full, across ortho, spine, cardiology, GI, derm, and beyond.

See how it works
Modeled for a specialty group
Referral-to-visit conversion+37%
Referral leakage-44%
New patient lead time-3.2 days
High-value slot utilization+23%
Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The challenge in specialty care

Referrals are your lifeblood, and they leak the moment they wait.

A specialty practice depends on referrals it does not control, arriving by fax, portal, and EHR, then waiting in a queue. Every hour a referred patient is not contacted is a chance they go elsewhere. Long waits for high-value visits and procedures compound the leakage, and the calendar that drives your margin stays soft.

How it works

This is the same Steer cycle, capture, book, collect, return, tuned to specialty referral economics.

01
Capture every referral
Inbound referrals from every source are ingested and structured automatically, with no manual entry.
02
Reach before they drift
Steer contacts referred patients within 30 minutes and books the visit while urgency is high.
03
Fill high-value slots
Procedure and consult calendars are kept full with rules-aware scheduling and waitlist backfill.
04
Close the loop
The referring physician hears the outcome within 24 hours, strengthening the relationship that sends the next one.
What makes it different

One system that finishes the job.

📠
Every referral captured
Fax to portal, structured and acted on, never queued.
⏱
30-minute reach
Patients booked before they reconsider.
⇄
Loop closed
Referring PCPs always see the outcome.
Impact

What protected specialty volume looks like.

Modeled on a specialty group.

+37%
referral-to-visit conversion
-44%
referral leakage
+23%
high-value slot utilization
Proof

“With Steer, conversion of surgical and specialty referrals climbed sharply, with a measurable gain in patient willingness to refer.”

Dr. Farzad Massoudi, MD, FACS
Neurosurgeon
Why nothing falls through the cracks
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.