Where it runs · Ambulatory Surgery

Built for the surgery center.

In an ASC, a single cancelled case is thousands in lost margin and an idle OR. Steer converts surgical referrals, drives pre-op readiness, and slashes day-of cancellations, protecting the case volume your center runs on.

See how it works

Modeled for a multi-OR ASC

Surgical conversion+47%

Day-of cancellations-38%

Pre-op completion on time96%

Referral-to-case time-41%

Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The challenge in an ASC

Every cancelled case is an idle OR you cannot refill in time.

ASC economics are unforgiving: high fixed costs, narrow scheduling windows, and margin concentrated in case volume. A surgical referral that stalls, a patient who is not pre-op ready, a day-of cancellation, each one means an OR sitting idle and revenue that does not come back.

How it works

This is the same Steer cycle, capture, book, collect, return, tuned to surgical operations.

Convert the referral

Surgical referrals are reached fast, scheduled, and moved toward a booked case before they cool.

Drive pre-op readiness

Steer manages pre-op instructions, confirmations, and clearances so patients arrive ready, not rescheduled.

Cut day-of cancellations

Persistent multi-channel confirmation and prep reduce the cancellations that idle an OR.

Protect case volume

The full pipeline, referral to recovery follow-up, is tracked so nothing stalls.

What makes it different

One system that finishes the job.

⚖

Referral to case

The surgical pipeline managed end to end, not in handoffs.

✓

Pre-op readiness

Patients arrive prepared, cancellations drop.

◎

Remembers every case

Each patient's pathway is tracked across every step.

Impact

What protected case volume looks like.

Modeled on a multi-OR ambulatory surgery center.

+47%

surgical conversion

-38%

day-of cancellations

-41%

referral-to-case time

Proof

“Steer connects every step from referral to recovery into one system, so a surgical case never stalls in a handoff and the OR stays full.”

Jennifer Hagerman

Chief Growth Officer, Forum Health

Why nothing falls through the cracks

Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.