Where it runs · Primary Care

Built for the primary care panel.

Primary care lives and dies by panel size, continuity, and care gap closure. Steer runs the full cycle, find, book, collect, return, so panels fill, annual visits happen, and patients stay attached to your practice instead of drifting.

See how it works
Modeled for a 5-provider primary care practice
New patients added to panel+31%
Annual wellness visit completion+44%
Care gaps closed+51%
Patient attrition-27%
Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The challenge in primary care

Your panel leaks quietly, one missed annual visit at a time.

Primary care does not lose patients in a dramatic moment. It loses them slowly: the annual visit that never gets scheduled, the care gap nobody followed up on, the new mover who could not get through on the phone. Each is small. Together they shrink the panel that your entire economics depend on.

How it works

This is the same Steer cycle, capture, book, collect, return, tuned to the rhythms of primary care.

01
Fill the panel
Steer captures every new-patient inquiry across phone, web, and referral, and books the first visit while interest is high.
02
Drive the annual visit
It runs recall for wellness and chronic-care visits automatically, so the continuity primary care depends on actually happens.
03
Close care gaps
Open gaps in screening, immunization, and chronic-disease management are surfaced and acted on, lifting quality scores.
04
Keep patients attached
Lapsed patients are re-engaged before they choose another practice, protecting lifetime panel value.
What makes it different

One system that finishes the job.

◎
Knows the whole panel
Every patient is remembered across visits, so outreach reflects their real history.
↻
Continuity, automated
Annual and chronic-care recall runs without staff chasing lists.
✓
Quality built in
Care gap closure lifts the measures your value-based contracts reward.
Impact

What a full panel looks like.

Modeled on a 5-provider primary care practice.

+31%
new patients added to panel
+44%
annual visit completion
-27%
patient attrition
Proof

“Steer is the AI infrastructure that lets us scale care without scaling headcount, with timely access and expanded patient offerings across our facilities.”

Dr. Kavitha Bhatia, MD, MMM, FAAP, FACHE
Chief Medical Officer of Strategy & President, Prime Healthcare
Why nothing falls through the cracks
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.