Where it runs · Registration and Payments

Built for intake and the point of service.

Registration friction delays care and payments slip after the visit. Steer automates intake, verifies eligibility up front, and drives clear, convenient collection at the point of service, so patients arrive ready and the dollars you earn actually get collected.

See how it works
Modeled for a 5-provider practice
Pre-visit registration completion+58%
Point-of-service collection rate+34%
Eligibility verified before visit98%
Average days to payment-12 days
Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The challenge in registration and payments

The money is hardest to collect once the patient has gone home.

Incomplete registration slows the front desk and delays care. Eligibility surprises become denials. And the patient balance that was easy to collect at check-in becomes a statement, then a second statement, then a write-off. The process is mechanical and repetitive, exactly the work that gets deprioritized when staff are stretched.

How it works

This is the same Steer cycle, capture, book, collect, return, applied to intake and collection. Steer automates the process; patients enter their own payment details directly and securely.

01
Register before the visit
Intake forms, history, and consents are completed ahead of time, so patients arrive ready and the front desk is freed.
02
Verify eligibility up front
Coverage and benefits are confirmed before the visit, turning surprises into known, collectable amounts.
03
Make the estimate clear
Patients get a clear, upfront view of what they owe, so there are no surprises at the point of service.
04
Collect at the moment of care
Steer prompts secure point-of-service and pre-visit collection, when patients are most likely to pay.
What makes it different

One system that finishes the job.

✓
Ready on arrival
Registration done before the patient walks in.
$
Collect at point of service
The easiest dollar to collect, captured before it ages.
◎
No surprises
Eligibility and estimates clear up front, for patient and practice.
Impact

What frictionless intake and collection look like.

Modeled on a 5-provider practice.

+58%
pre-visit registration completion
+34%
point-of-service collection
-12 days
average days to payment
Proof

“Steer is the AI infrastructure that lets us scale care without scaling headcount, with streamlined workflows from intake through collection.”

Dr. Kavitha Bhatia, MD, MMM, FAAP, FACHE
Chief Medical Officer of Strategy & President, Prime Healthcare
Why nothing falls through the cracks
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.