Fill Schedules

Every open slot. Filled before it ages.

Steer backfills cancellations from a live waitlist in seconds, rebooks no-shows the same day, and confirms across voice, SMS, and portal, so capacity you already pay for does not sit empty.

See how it works

After 60 days, modeled for a 5-provider practice

Reduction in no-shows38%

Cancelled slots backfilled71%

Same-day rebook rate2.4x

Provider utilization+17%

Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The problem

An empty slot is the most expensive thing in your schedule.

A no-show or late cancellation is capacity you have already paid for, gone. Manual waitlist calls cannot move fast enough to fill a slot that opens at 2:30 for a 3:00 appointment. So the hour is lost, and the patient who needed it waits weeks.

How it works

Steer treats your schedule as a live, self-healing asset, not a static calendar.

Watch every slot

Steer monitors cancellations and openings in real time across every provider and location.

Backfill in seconds

It matches the open slot to the live waitlist and reaches qualified patients across voice and SMS within 90 seconds.

Rebook no-shows same day

Missed appointments are re-engaged immediately, not weeks later, before the patient drifts to a competitor.

Confirm to prevent the gap

Day-of confirmation across every channel reduces the no-show before it ever happens.

What makes it different

Capacity that defends itself.

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90-second backfill

The slot is offered to the right waitlisted patient before your staff would have dialed the first number.

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Same-day recovery

No-shows are rebooked while the day still has room, not buried in a callback list.

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Rules-aware

Every offer respects provider preferences, visit types, and scheduling constraints.

Growth impact

What full schedules look like after 60 days.

Measured inside live customer operations.

38%

fewer no-shows

71%

of cancelled slots backfilled

+17%

provider utilization

Proof

“With Steer powering our front door, 8 out of 10 patients now wait less than 15 minutes before seeing a provider. The national average is approximately 90 minutes. Steer is reshaping what timely access looks like for our communities.”

Dr. Peter Thias, MD

ER Director, MedCity Hospital

Why nothing falls through the cracks

Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.