Capture Demand

Every new patient inquiry. Captured and converted.

Steer answers every call, web form, ad click, referral, and SMS, then books the appointment in the same conversation, with closed-loop attribution on every dollar you spend to acquire patients.

See how it works
After 60 days, modeled for a 5-provider practice
Net-new demand generated+29%
Inquiries captured and booked+34%
After-hours inquiries answered100%
Cost per acquired patient-22%
Voice AI, answering liveunified withSMSWeb chatWeb formsPatient portalEmailAd channels

Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.

The problem

Patient demand bleeds out at every channel your team cannot reach.

Health systems spend 8 to 14% of revenue acquiring patients, then lose 30 to 50% of that demand before it becomes a booked visit. The call after hours. The web form on a Sunday. The ad click no one followed up on. The work is not hard. There is simply no one there to do it.

How it works

Your front desk keeps doing what they do in business hours. Steer owns every channel and every hour they cannot.

01
Answer instantly, everywhere
An autonomous agent picks up every call, chat, form, and text the moment it arrives, day or night, with no queue and no voicemail.
02
Qualify and verify
It qualifies against your scheduling rules, verifies insurance, and routes to the right provider and location.
03
Book in the same conversation
No callback, no tag. The patient is booked while intent is still hot, and the visit is written back to your EHR.
04
Attribute every dollar
Each booking is traced to the campaign, ad, or referral that drove it, so you see true cost per acquired patient.
What makes it different

An autonomous agent. Not a chatbot.

●
Acts, does not deflect
It completes the booking, it does not hand the patient a form or a phone number.
⇄
Omnichannel by default
Voice, SMS, web, portal, and ad channels resolve into one unified patient record.
◎
Owns the thread
Because Steer holds the patient relationship, the next interaction always knows the last one.
Growth impact

What capture looks like after 60 days.

Measured inside live customer operations.

+34%
new patient bookings from existing demand
<30s
average response time, any channel, any hour
24/7
coverage with zero added headcount
Proof

“Steer connects every ad dollar to every booked patient to every collected revenue dollar. We recovered millions in previously invisible spend and lifted new patient booking conversion by 62 percent.”

Jennifer Hagerman
Chief Growth Officer, Forum Health
Why nothing falls through the cracks
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.

See it run on your numbers.

Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.